Privacy

Privacy Policy

Last updated: June 4, 2026

1. Information we collect

We collect the information you provide when you create an account or make a purchase: your name, email address, and payment details (processed securely by our payment provider — we never store full card numbers).

We also collect technical data such as your IP address, device type, and browser, used to deliver and secure the service.

2. How we use your information

To deliver your eSIM, process payments, send order confirmations, and provide customer support.

To improve our service, prevent fraud, and comply with legal obligations.

3. Data sharing

We share the minimum necessary data with our connectivity provider to fulfill and activate your eSIM, and with our payment processor to complete transactions.

We never sell your personal data to third parties.

4. Your rights

You can access, correct, or delete your personal data at any time from your account settings, or by contacting us. You may also request a copy of all data we hold about you.

5. Cookies

We use essential cookies to keep you signed in and remember your cart. Analytics cookies are optional and help us understand how the site is used.

6. Data retention

We retain your account and order data for as long as your account is active and as required for legal and tax purposes.

Questions? Contact us at support@zyncomobile.com.